| Ticket Broker Reviews |
| FIND THE BEST CHOICE TO BUY YOUR TICKETS! |
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What they say:
Stubhub.com claims to be the largest ticket marketplace in
the world, based on sales. They offer a way to purchase all
types of concerts, sporting events, theater, and live events
that are out there. Stubhub.com does not own the tickets
that they sell, rather they just offer a place where people can
buy and sell these tickets to each other. They offer a 7 day
toll free customer service phone line and guarantee all
transactions. Stubhub has partnered up with sports teams
from the NFL, NBA, NHL, leading NCAA athletic programs, as
well as media companies that include CBS and AOL. In
January 2007, stubhub.com was acquired by EBAY.
Ticket Pirates take:
Price - Generally, Stubhub.com is going to offer prices that
are lower than the other options in the secondary market.
The reason being, Stubhub lets any every day person sell
these tickets. So even though you are going to have
experienced ticket sellers looking to make a buck, you are
also gonna find tickets that are being sold by people who
just want to get rid of there tickets and will sell them for
face-value or less!
Service Fees - Stubhub.com charges a 10% service fee
when buying tickets. This fee is a bit lower than the other
ticket services out there in the secondary market. And if
you are thinking about selling tickets on Stubhub.com, they
charge a 15% service fee for that.
Delivery Fees - Stubhub.com used FedEx to deliver the
tickets. Depending on where how you fast you want your
tickets, the charge can be from $11.95-$24.95
If you are buying your tickets at the last minute, Stubhub
offers pick-up centers where you can pick-up your tickets
walking distance from the venue 2 hours before the event.
Stubub charges $15.00 for this service.
For certain events, you can have your tickets emailed to you
for a $10.00 charge.
Lastly, if you live in the New York area, you can have your
tickets delivered to your door on the day of the event for $30
or $70 depending on the what city you live in.
Reputation - Stubhub as gained an excellent reputation. By
teaming up with many well known companies as mentioned
above as well as now being owned by Internet giant EBAY,
Stubhub as positioned itself very high in the secondary
ticket market.
Customer Service - Stubhub offers email and a phone line
for customer service. Their hours of operations are Monday
through Friday 5am to 8pm pacific time and Saturday and
Sunday 6am to 7pm. If you call outside the hours of
operations you will reach a automated phone service that
can help with things such as tracking an order you placed.
Extra Thoughts - In summary, Stubhub.com is one of the
better choices in the secondary ticket market mainly
because you can generally find tickets lower than what
other ticket brokers are selling them for. However, even
though Stubhub.com does guarantee all orders, you can
potentially wind up having to deal with a headache as well as
miss the event all together due to the person selling the
tickets not sending them on time or getting sold fraudulent
tickets.
