Ticketcity.com was formed in 1990, and claims to be the first ecommerce ticket website built (August 8th, 1998.) Ticketcity.com states that they are unique from other online brokers in that you can purchase tickets from there inventory in real-time and that they have a top rated ticket blog. They also claim to be a member of good standing of the BBB and that they have built a loyalty customer base of over 100,000.
Ticket Pirates take:
Price - In comparing prices with ticketcity.com and the other major ticket brokers, ticketcity.com prices tend to be a bit higher than average. Reason being it appears--lower service fee.
Service Fees - Ticketcity.com has one of the lowest service fees out of the major ticket brokers. They only charge a 5% service fee.
Delivery Fees - Ticketcity.com offers three delivery methods: Fed Ex (Two-Day) - $11.00, Fed Ex (Standard Overnight) -$15.00, and Fed Ex (Priority Overnight) - $18.00.
Reputation - Ticketcity.com has gained a good amount over the years and customer loyalty. They offer good information about the ticket industry on there site and on there blogs. They also claim to offer a 200% guarantee of all U.S ticket events which is the best in the industry.
Customer Service - Ticketcity.com offers customer service via email and phone. They are open 7 days a week and offer the assistance of a live person during the businesses office hours.
Extra Thoughts - In summary, Ticketcity.com is a good choice to pick if the price is right. The reputation, customer service, and delivery fees all are on the top end of the ticket industry. The problem tends to be with ticket prices tend to be sold for more than the companies peers. However, the low 5% service fee can more than make up for it!