| Ticket Broker Reviews |
| FIND THE BEST CHOICE TO BUY YOUR TICKETS! |
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What they say:
Ticketmaster has been in the game for over 30 years and is
the leading ticketing company in the world! They are one of
the leading ecommerce sites on the Internet. They operate
in 20 markets worldwide and serve over 9.000 clients.
Ticket Pirates take:
Price - Ticketmaster is a primary ticket broker, meaning
they sale tickets at face-value. Unless the event is in very
low demand, chances are you are not gonna find tickets
listed lower than prices at ticketmaster.com.
Service Fees - Now here is where many people have a
problem with Ticketmaster.com. Here are a list of the fees:
1) Convenience fee - This is Ticketmaster.com service fee
which varies per event and is determined by negotiations
with arena operators, promoters, and other parties involved
with the event. This fee is a percentage that is charged to
each ticket.
2) Order processing fee - This fee covers the cost of
Ticketmaster fulfilling ticket orders. The fee varies and is
determined by Ticketmaster and the promoter of the event.
This fee is not placed on each ticket, rather a flat fee per
order.
3) In some cases the venue of the event will charge a facility
fee and is placed on each ticket. This fee is not determined
by Ticketmaster and all funds are remitted to the venue.
Delivery Fees - Ticketmaster.com offers many delivery
options:
1) Standard mail - which there is no additional charge and is
covered by the order processing fee.
2) Will Call - you pick up your tickets at the venue at the day
of the event and also has no additional charge since it was
covered by the order processing fee.
3) UPS - Depending on how fast and what day you want your
tickets delivered the price is from $14.50-$25.00.
4) Retail Location Pick Up - Depending on what city you live
in you can pick up tickets at a retail location near you for
$1.00 fee.
Reputation - Ticketmaster.com runs the show in the ticket
industry. They are by far and away the leaders in the
primary ticket market. Chances are if you bought tickets,
you have bought ticket through Ticketmaster. There is no
question that if any ticket company can be trusted it is
Ticketmaster.
Customer Service - Ticketmaster.com offers customer
service through common questions and answers on there
site, through email, and by many phone center across the
country. They have a automated phone service 24 hours a
day that can help with tracking orders, but to speak to a live
person the hours are 9am to 7pm at the centers local time.
Extra Thoughts - In summary, Ticketmaster is a great choice
in getting high demand tickets. The problem is that tickets
at Ticketmaster sell out fast and you will need to be a fan
club member or get a pre-sale password to have the best
chance at getting these tickets. Another negative is that
Ticketmaster tends to have higher than normal service fees
but they are usually offset by getting tickets at face-value. If
tickets are not that high in demand, you may wanna search
the secondary ticket market for prices similar to face-value
and save some money on lower service fees.