| Ticket Broker Reviews |
| FIND THE BEST CHOICE TO BUY YOUR TICKETS! |
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What they say:
Ticketsnow.com claims to list the world's largest online
inventory of secondary market tickets. They boast that they
offer stellar customer service. They state that they use the
latest computer technology to guarantee security while
placing an order with them. They guarantee ticket orders
and are a member of the Better Business Bureau Online
Reliability Program and a founding member of the (NATB)
National Association of Ticket Brokers.
Update: On February 26th 2008, Ticketmaster purchased
Ticketsnow.com in its attempt to compete with Stubhub, the
Internet's top ticket re-seller.
Ticket Pirates take:
Price - Although deals may be found, in most cases tickets
at ticketsnow.com tend to be a bit higher than average.
They seem to be charging more to pay for the "stellar
customer service" that they offer.
Service Fees - Ticketsnow.com charges a 15% service fee
which right about average.
Delivery Fees - Ticketsnow.com offers two delivery
methods: 1) FedEx Regular which is $14.95 and 2) FedEx 1
Day delivery which is $24.95.
Reputation - Ticketsnow.com has raised itself to become a
major company in the ticket broker world. The main reason
for this is that it has concentrated its efforts in providing a
great looking website, a secure site for purchasing tickets,
and excellent customer service! This site can be trusted.
Customer Service - This is Ticketsnow's "Bread and
Butter." Ticketsnow.com is a successful ticket broker
because they have built customer loyalty. They have done
so mainly by providing excellent customer service. They
offer customer service by email and phone. The hours of
operations are Monday through Friday 8am-9pm (central
time), Saturdays 8am-5:30pm (central time) and Sunday
9am-5:30pm (central time).
Extra Thoughts - Ticketsnow.com is a good choice to buy
tickets if you value customer service and appreciate a good
looking website. However, in many cases, you may pay a bit
more in ticket prices and service fees.
